Terms & Conditions


XP Metal Detectors South Africa is operated and managed by EPIC Agencies (PTY) LTD the appointed distributors for XP Metal Detectors in South Africa and Southern Africa.

Purchases made from the site are subject to the terms and conditions of this agreement. By shopping or browsing on this site, you acknowledge that you have read, understood and agreed to be bound by this Agreement, and the other policies displayed on this site.

Terms of Use of the XP Metal Detectors South Africa website
The XP Metal Detectors South Africa website may not be reproduced, duplicated, copied, sold, or otherwise exploited for any commercial purpose without prior written consent.

Disclaimer of Warranty in terms of site content
The contents of this site are provided “as is” without warranty of any kind. The owner of this site, the authors of these contents and in general anybody connected to this site in any way, from now on collectively called “Providers”, assume no responsibility for errors or omissions in these contents. The Providers further do not warrant, guarantee or make any representation regarding the safety, reliability, accuracy, correctness or completeness of these contents. The Providers shall not be liable for any direct, indirect, general, special, incidental or consequential damages (including -without limitation – data loss, lost revenues and lost profit) which may result from the inability to use or the correct or incorrect use, abuse, or misuse of these contents, even if the Providers have been informed of the possibilities of such damages. The Providers cannot assume any obligation or responsibility. The use of these contents is forbidden in those places where the law does not allow this disclaimer to take full effect.

Our Rights
We reserve the right to:

  1. Modify or withdraw, temporarily or permanently, the Website (or any part of) with or without notice to you and you confirm that we shall not be liable to you or any third party for any modification to or withdrawal of the Website; and/or
  2. Change these Conditions from time to time and your continued use of the Website, (or any part of) following such change, shall be deemed to be your acceptance of such change. It is your responsibility to check regularly to determine whether the Conditions have been changed. If you do not agree to any change to the Conditions then you must immediately stop using the Website.
  3. We will use our reasonable endeavours to maintain the Website. The Website is subject to change from time to time. You will not be eligible for any compensation because you cannot use any part of the Website or because of a failure, suspension or withdrawal of all or part of the Website due to circumstances beyond our control.
  4. All prices are subject to change without notice. All prices are subject to exchange rate fluctuation.
  5. We do not guarantee the stock availability of products offered for sale on this website. Feel free to confirm stock with us prior to making a purchase. If you do make a purchase and the item is not in stock, we reserve the right to cancel the order and refund you in full.
  6. Errors and Omissions Expected. (E&OE)

Privacy Policy & Use Of Your E-mail For Our Marketing Mailing List
We are committed to protecting your privacy. This privacy policy applies to all the web pages related to this website.

All the information gathered in the online forms on the website is used to personally identify users that subscribe to this service. The information will not be used for anything other than what is stated in the Terms & Conditions of use for this service. None of the information will be sold or made available to anyone.

The Site may collect certain information about your visit, such as the name of the Internet Service Provider and the Internet Protocol (IP) address through which you access the Internet; the date and time you access the Site; the pages that you access while at the Site and the Internet address of the Website from which you linked directly to our site. This information is used to help improve the Site, analyse trends, and administer the Site.

By registering on XP South Africa (https://xpmetaldetectors.co.za), you agree to be automatically subscribed to our marketing mailing list permitting us to send you newsletters and information about our website, events, promotions, etc. You will have the opportunity to UNSUBSCRIBE at any time, by clicking on the unsubscribe link contained within any of our communications.

XP South Africa will not sell, share or rent your email address or any other personal information collected on this site. We will take all measurable steps to ensure that your details remain confidential at all times.

If you have any questions or concerns about our privacy policy or use of your e-mail for our marketing mailing list, please send us an E-mail. By using this website, you signify your acceptance of our Privacy Policy and use of your E-mail for our marketing mailing list.

Third-Party Links
In an attempt to provide increased value to our Users, we may provide links to other websites or resources. You acknowledge and agree that we are not responsible for the availability of such external sites or resources, and do not endorse and are not responsible or liable, directly or indirectly, for the privacy practices or the content (including misrepresentative or defamatory content) of such websites, including (without limitation) any advertising, products or other materials or services on or available from such websites or resources, nor for any damage, loss or offence caused or alleged to be caused by, or in connection with, the use of or reliance on any such content, goods or services available on such external sites or resources.

Product Availability and Delivery Policy
All products advertised on the XP South Africa website are guaranteed to be genuine and new. XP Metal Detectors South Africa is the officially appointed distributor of XP Products in South Africa and Southern Africa and source all XP products directly from XP in France.

XP Metal Detectors South Africa does not guarantee stock of all the products listed on our website. We recommend contacting us to confirm the availability of stock prior to placing an order. We will only be liable for the delivery of products when our stock is replenished. Should you place an order on our website and the item is not in stock, we will notify you and you will be entitled to either select an alternative product or elect a refund in full.

Delivery Charges
The price of products advertised on the XP South Africa excludes delivery charges which are additional unless stated otherwise. Delivery charges will be presented to you during the checkout process and are applicable to deliveries to major centres. Deliveries to outlying areas, plots, hospitals, universities, shopping centres and other non-residential type properties may incur additional delivery charges. Delivery charges are therefore subject to change, even after having placed and paid for an order, and we reserve the right to re-quote you on delivery. Should the delivery costs change, we will inform you and you will have the choice to either pay the difference or cancel your order, in which case we will refund you in full.

Undeliverable packages
Occasionally packages are returned to us undeliverable. Should this event take place every attempt will be made to contact you to make arrangements for re-shipment.

Order processing
Order processing will not begin until we receive a confirmed order and full payment reflects in our bank account.

Warranty, Returns and Refunds Policy
All products are warranted to be new and free of defects at the time of shipping. All products are subject to the manufacturer’s terms and warranties.

In the unlikely event that a product should become faulty during the warranty period, the product may be returned in order to effect repair or replacement. If reporting the fault to us within 7 days of having received the product then we will cover the costs to have the faulty product collected and returned to you. If the fault occurs after 7 days of having received the product, then the costs to return the product and send it back to you will be for your account.

Prior to returning faulty products, you agree to contact us first so that we can provide you with the necessary details to effect the return.

The manufacturer will, at their sole discretion, determine if the repair or replacement can be honoured under the terms of the warranty. Their decision is final and no correspondence will be entered into.

Unwanted goods may be returned for a refund within 7 days from having received your order on the condition that all returned goods are returned unopened in their original packaging, along with all the original contents. All unwanted goods are subject to a 15% restocking fee. Delivery fees will not be refunded and the cost of returning the goods will be for your account. Unwanted goods where the packaging has been opened may not be returned.

Pricing and Product Information
XP South Africa are VAT registered and all advertised prices include VAT.

While we strive to provide accurate product and pricing information, unintentional pricing or typographical errors may occur. We reserve the right to correct any errors, inaccuracies or omissions and to change or update information (including, without limitation, images, information related to text, pricing, availability, product descriptions and package contents) at any time without notice (including after you submitted and paid for your order and confirmation was received). In the event that an item is listed at an incorrect price or with incorrect information, XP South Africa shall have the right, in its sole discretion, to refuse and cancel any orders. Cancelled orders already paid for will be refunded to you in full.

Payment Options
Payment can be made by Electronic / Internet Banking Transfer (EFT), Credit Card or Mobicred. Sorry, no cheques. If selecting EFT as your payment option during checkout, our banking details will be e-mailed to you upon completion of the checkout process.

We request that you confirm stock availability prior to making payment, in particular, if selecting SnapScan or Bitcoin as your payment method.

Buy now and pay later. Shop on credit and pay off your purchase over a 12 month period with Mobicred.

EFT (Electronic Fund Transfer)
One of the most widely used ways of sending money online. Once you have added enough items to your shopping cart, proceed to “Checkout” and confirm your order. You will receive an e-mail confirmation of your order where XP South Africa bank account details for payment will be provided. Your order will only be shipped once the funds reflect in our bank account as detailed below.

As reference, please specify your Order Number.

Bank: FNB
Account Name: All Net Holdings (PTY) LTD
Branch & Code: MyBranch | 255355
Account No.: 62653136864
Account type: CHEQUE